Micro Switch. -If there is no light try resetting the optics boards as in the note at the top of this section. Some models you will need to remove the panel at the bottom on the front too. I actually see it, red, periodically, just not all the time. If so, then my earlier comment applies. Does anyone have any idea how to narrow this down and/or test the emitter and receiver boards. Scott, please disregard my last comment. I have the same problem with a similar model Whirlpool. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. You need a multimeter. twist tray. We think the issue may be the main control board so I just ordered one. Open the freezer door and observe the red status light next to the ice maker’s on/off switch. I do not work for RepairClinic nor receive compensation from them. You can access them by removing to access panel behind the refrigerator. @barrymanilowa. Not the infrared emitter or the water valve or the wiring harness…they have no moving parts…..I disagree with the door replace diagnosis. If I put ice into the bin it dispenses. Thus something is shutting off power to the IR level sensor dumb boards. But before you do that, make sure you check the obvious and other components before replacing it. Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. “Work smarter not harder.”     –some smart guy-. PDF. The kit comes with a new ice maker, and two wiring harnesses. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. Hope it does for you as well. Here’s the manual if you need help performing the front panel. Close the door firmly. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. AppleGuyPie Do you notice frost/ice on the back wall of freezer? If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. It is LED, not infrared. Result: You should see two flashes and a one second delay repeating. Scott Williams. 03/03/2020 by is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. Usually digital cameras can "see" infra red. Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). As for sensors, most ice makers have sensors built into the actual ice maker mechanism. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. 03/03/2020 by Tags. Let me know what you find. When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Accessibility. If you have ice then you need to replace the filter and flush the line at the water dispenser at least one gallon of water to remove air. Step 3. Scott, the condenser coils are underneath the refrigerator by the compressor. I don't see any beam. Visual operation of the twist tray ice maker . https://www.searspartsdirect.com/partsdi... michael ruse If it’s still on or jammed, continue reading. That gasket is where the air from the freezer enters the ice room. The water pressure in the house is above 20PSI. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. When the ice level drops below the beam, the control board signals the ice maker to make more ice. Open the freezer door (make sure that the freezer door has been closed for a minimum of 10 seconds prior to opening the door). It takes 15-30 minutes to fix on average. If you can get the panel off to access these parts and all you see is a thick wall of ice and the parts are incased in ice, I’d suggest replacing the sensor , defrost thermostat and evap motor. Look for signs of frost on back wall of freezer and fresh food section. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. For general information visit the "How Ice Makers Work. Not convenient to defrost right now, but I will try that. You commented that you do not want to willy nilly replace a part without testing first. This site uses cookies to improve your experience. The water inlet valve requires a minimum of 20 psi to function properly. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. Whirlpool Twist Tray Ice Maker. Whirlpool in the door ice maker has stopped working. Could there be grime or frost on ether the emitter or receiver board windows that may block the light beam’s round trip? The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. 06/16/2019 by I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. Mine seems to shut off or very slowly make ice. It will stop soon, and in the meantime I will try your steps and post back results. If so, the ice dispenser chute door isn’t sealing good. How would I test that to see if there's an infrared beam? Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. Then we replaced the water inlet valve at the bottom of the fridge ( I had earlier replaced the more complex valve in the ceiling of the fridge but that had not done it either). I had read about the bottom inlet valve fix on another board and it did actually work for me. (REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. It makes no difference in quality and you can save a ton of money. The control board then shuts off the ice maker. The dispenser micro switch is … Water dispenses just fine. Chris Augusta. My water system works fine and ice tray fills and freezes. The refrigerator door is not closed completely. The ice maker wont advance if the temp. We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. The instructions below from DIYers like you make the repair simple and easy. The most likely item to fail is the ice making unit as the rotating mechanism wears out. Your getting ice behind the ice maker, correct? I will look for all fans - I think the only one I'm aware of is on the lower back though, right? Wait 3 days for full ice production. First, check the ejector arm. If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . The icemakers are prone to failure and sometimes it makes sense to replace it. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. When you say diagnose the defrost circuit, what do you mean? To test use your finger and see if it is putting out a beam. My … Scott Williams. Check ice production in 24 hrs. Common solutions for: Why is my Whirlpool ice maker not working? If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … Still unsure how to determine if it's a bad board. You can also just fill the ice tray with some water and check if it freezes in a few hours. Push the button in completely for 1 second each time. No error codes - Tests 56, 57, 58, & 59 are all good. Step 2. You have the i/m on the door. Before spending all that money do these checks. Start Your Repair Here. One other important note… Whirlpool redesigned the optics portion of this system around 2002 so there are two different diagnostic methods depending on which set of boards are installed in your refrigerator, pre or post 2002 ice maker models. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. First thing is first! video. But sometime you just can’t be certain. -A steady on light for 5 seconds means the ice maker’s optics boards are working properly. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. If the ice has cleared, then turn on the ice maker. As a strong suggestion, don’t pay for a branded part. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual Step 1. Sometimes it gets stuck from ice or it can get dislodged or misaligned. Tried it with a full ice bucket and tried it with a 1/4 full ice bucket and did not work … 07/15/2020 by Many thanks in advance. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. Make sure it moves freely. For whirlpool and other brands it makes. Remove food, and even the drawer so you can feel the back wall. twist tray ice maker. @scrowi14. If the ice level control board fails, the ice maker will stop making ice. @whiteknight1950. 36-inch Wide French Door Refrigerator with ... - whirlpool.com If there is still no light you may need a new set of optics boards, or the LED light is out. of water in the icemaker mold. Step 4. Thanks @ladytech. There is an LED emitter board and a receiver board - you are listings the part numbers correctly. The red status light should be steady on. I’ve started with the easiest checks first, Get an exact temperature of the ice room. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. I don’t suggest to thaw with a blow dryer. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. otherwise we'll assume you're okay to continue. Have checked water pressure, have replaced water inlet valve to ice maker. Ensure that the ice level control board is getting power. Thx for the suggestion. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. The most likely cause is the rotating mechanism in the icemaker….its also the simplest to replace. 06/24/2019 by Then LED goes out again disabling/slowing ice harvesting. In this video you will learn ice maker repair. Whirlpool French Door WRX988SIBM03 ice maker issue here. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. refrigeration. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! I have confirmed it is not the filter causing the issue. Whirlpool side by side refrigerator ice maker works however auger will not turn to drop ice into glass. We're sorry, but something went wrong. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Lets not make more work for ourselves than we have to. This always happens, but the ice is working again after unplugging. Wait 24 hours after ice maker installation for ice production to begin. For further troubleshooting: Refrigerators - Icemaker Not Producing Ice The Whirlpool modular ice maker mechanics are examined in detail at this link “Whirlpool modular icemaker” Note: the in-door ice system ice maker differs from the ice maker described in this video in the following ways: There are several additional trim pieces that direct air flow and direct ice into the door bin as it harvests. Also try cleaning both the send and receive lens. Be sure the water shutoff valve is open. None seem to remedy this issue with slow ice making. in door ice. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. Scott Williams. Boards purchased from this link have a 1 Year Return Policy! Diagnosing the defrost circuit and all fan motors to find the issues. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . Open the freezer door and observe the red status light next to the ice maker’s on/off switch. I have a similar fridge. Open the freezer door and immediately view the diagnostics red status light next to the ice maker’s on/off switch. Post 2002 Diagnostic Tests | Ice Maker Removal | Ice Maker Test Points I was told he has to order a new freezer door, which has a six weeks arrival time. Ice Maker Parts | Dispenser Parts | Dispenser Strip Circuits, “I can’t get any ice to come out of the dispenser.”, “There is a bunch of frost in the dispenser shoot and ice bin.”, “The bottom of my freezer is covered with ice.”, “There are little flakes of stuff in my ice.”. You also have a seal around the access door to the i/m. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. Dirty coils cause refer temperature to rise, thus, effecting ice production. This replacement kit solved the problem. Clean condenser coils. Then follow these instructions. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. He repaired wiring but problem remained. If the light continues to flash, your optics are either blocked in some way or they need to be replaced. I'll try later today. Tracey Ibarra. 3 ice makers and heavy web searching later over couple years, I … If you see ice, turn off the icemaker using the front panel for several hours. The liner is thin plastic and melts very easy. Try refreshing the page or going back to the Home page. The ice maker is not turned on. https://www.youtube.com/watch?v=2DdUW9Il... when your part arrives…..the rotating mechanism is plastic and can break easily if for some reason there is an obstruction in the emptying into ice reservoir process. Are the condenser coils in the lower back of the fridge? ... Get the most out of your freezer with the In-Door-Ice® Plus ice dispensing system. Whirlpool Refrigerator Troubleshooting. Is the on of switch, located on the right side ice maker control slid to the on position? If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. If I wait for ice, I can manually harvest using test 57 advancing SW3 once hearing the sounds of ice falling followed by water filling the tray. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. The defrost circuit is behind the rear panel in freezer. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Ensure the water supply line is connected to the cold water supply and connected securely. Second, reset the refridgerator using the front panel, instead of unplugging it. The on/off switch is a slide that will block the beam and stop ice production. Make sure the ice maker : The refrigerator has just been installed. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! Any recommendations? When that happens all kinds of weird ice making behavior can occur. Do these checks in the order I listed. ice dispenser. 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