<>
Hotel provides services in accordance with its classification level. Non-Bargained Employee. Make sure employees can maintain at least 6 feet of distance while waiting for screening, if done on site. Wash hands with soap and water for at least 20 seconds immediately after handling waste. You will be subject to the destination website's privacy policy when you follow the link. 4. If a guest is ill and isolating in their hotel room, discontinue all but essential housekeeping services to the room. Continue to follow any state or local regulations for hotels in addition to the recommendations here. The laws of Arizona, as adopted by the Arizona Legislature, are collected in a series of volumes called the Arizona Revised Statutes, or “A.R.S.” The Arizona Administrative Code (the “Code”) is the collection of rules and regulations adopted by various state Rules in force before that date, with the exception of Staff Rule 040.2 and Appendix 1. Our rules, guest policies, and standards help to ensure everyone feels welcome. Discard all single use items either provided by the hotel or left by the guest. Limit party size in common areas such as lobbies and lounges to no more than the established guideline recommended by your local/state health departments. Implement flexible sick leave and supportive policies and practices. RULES & REGULATIONS . If this is not possible, ensure that cash and/or cards are handled with care by employees either by changing gloves between each transaction or using hand sanitizer between customers. STAFF REGULATIONS AND RULES OF THE INTERNATIONAL BUREAU OF WIPO Rule 6.2.6 – Compensation for Loss of or Damage to Personal Effects Attributable to Guests are requested to observe, abide by, confirm to and be bound by all applicable acts and laws and Government rules and regulations of the Republic of Croatia. CDC is not responsible for Section 508 compliance (accessibility) on other federal or private website. PPE is the last step in the hierarchy of controls because it is more difficult to use effectively than other measures. Employees who test positive for COVID-19 should immediately notify their employer of their results. Modify the alignment of workstations where feasible. GUEST HOUSE RULES & CONDITIONS. Remind employees that people may be able to. In the current COVID-19 pandemic, use of PPE such as surgical masks or N95 respirators is being prioritized for healthcare workers and other medical first responders, as recommended by current CDC guidance, unless they were required for your job before the pandemic. Wash hands immediately after removing gloves. Discrimination against other employees or guests. This includes guest services such as luggage delivery, laundry service, and valet parking. Provide tissues and no touch waste baskets at the reception desk, in restrooms, the lobby, and in meeting rooms. Before, during, and after preparing food. The company and the employees recognise the importance of personnel safety within the hotel and pledge themselves to the maintenance of adequate safety rules and standards in accordance with the Safety, Health and Welfare at Work Act, 1989 and the Safety, Health and Welfare at Work (General Application) Regulations, 1993. You, as the employer, are responsible for responding to COVID-19 concerns and informing employees of the hazards in your workplace. After the room has been appropriately disinfected, it can be opened for guest use. endobj
You must be prudent and apply good judgment to your own actions and decisions. A committee of both workers and management may be most effective at identifying all possible scenarios. Should the guest conduct himself/herself in a manner threatening to the resort or any of its employees and/or other guest(s), the resort has the right to refuse service or expel him/her from the hotel. ensure compliance with internal agency rules and regulations, federal employees are referred back to his/her ITMC representative for direct assistance. 2. For room service, consider taking measures to ensure contactless delivery. Maintain flexible policies that permit employees to stay home to care for a sick family member or take care of children due to school and childcare closures. interfere with driving or vision, or contribute to heat-related illness) that exceeds their COVID-19 related benefits of slowing the spread of the virus. This is why special emphasis is given to administrative and engineering controls when addressing occupational hazards, including when applying guidance to slow the spread of SARS-CoV-2. If 24 hours is not feasible, wait as long as possible. CDC has free, simple. Touching their mouth, nose or eyes after: Touching surfaces in public areas such as the front desk/check-in counter and restrooms. Approaches to consider may include the following: Create a COVID-19 Workplace Health and Safety Plan. If surfaces are dirty, clean them using a detergent or soap and water before you disinfect them. Touching high-touch lobby surfaces such as tables, elevator buttons, water fountains, ATMs/card payment stations, and ice/vending machines. See Regulations sections 1.6041-3(d), 1.6041-1(e)(5), Example 5, and the instructions for box 1. CDC twenty four seven. Communication and training should be accessible for people with disabilities, easy to understand, in preferred language(s) spoken or read by the employees and include accurate and timely information. You may also be able to get COVID-19 by shaking someone’s hand or touching a surface or object that has the virus on it, and then touching your face, mouth, nose, or eyes. It identifies standards of behavior that, when violated, will result in disciplinary action up to and including termination. When do the Rules Apply? employees who have been allocated to the Guest house are allowed to stay in the guest house. Identify an on-site workplace coordinator who will be responsible for COVID-19 assessment and control. %����
For the customers who visit (for lunch or dinner)without reservations are asked to abide to thefollowing regulations. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.25 842] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
EMPLOYEE . Prioritise Security. 1 0 obj
Make sure restrooms are well stocked with soap and a way for people to dry their hands. GENERAL CONDUCT ITEMS 1. If the cloth mask becomes wet, visibly soiled, or contaminated at work, it should be removed and. 1. As we prepare for the potential spread of the COVID-19 virus, there are some precautions hotel managers and staff can take to improve guest and employee … HOTEL ACCOMMODATION RULES Maximus Resort, a. s., Hrázní 327/4a, 635 00 Brno, ID 26965437, Tax ID:CZ26965437 1. Touching or handling items such as cash, pens at the front desk, room keys, key cards, or merchandise. 1.The use of fire in the … Provide hand sanitizer, tissues and no touch waste baskets at the cash registers and in the restrooms. CDCINFO: 1-800-CDC-INFO (1-800-232-4636) | TTY: 1-888-232-6348 | website: The Centers for Disease Control and Prevention (CDC) cannot attest to the accuracy of a non-federal website. Wash all hotel linens according to the manufacturer’s label and dry on the highest setting possible. You don’t need to wear gloves if you wash your hands regularly (unless they are already required for your job). Allow items to dry completely. Provide cleaning materials and conduct targeted and more frequent cleaning and disinfection of frequently touched surfaces (guest rooms, break rooms, public areas, fitness centers, and conference rooms, countertops, doorknobs, toilets, tables, light switches, phones, faucets, sinks, keyboards, etc.). The COVID-19 pandemic has created new challenges in the ways many people work and interact with others, which may lead to increased feelings of stress, anxiety, or depression. Establish, where possible, physical barriers between workers, and between workers and hotel guests. 2 0 obj
Clean frequently touched surfaces such as tables, light switches, countertops, handles, desks, remote controls, phones, toilets, toilet flush handles, sink faucets, door handles, pens, and irons. Wait at least 24 hours before you enter the room. Use devices that do not require the employee to handle guests’ credit and debit cards and institute a cashless policy. Limit the number of people in the hotel at one time. Use hand sanitizer containing at least 60% alcohol if soap and water aren’t available. Hotel Housekeeping 5 “I consider housekeeping to be the heart of hotels and it is only when something goes wrong that it is recognized – just like our hearts.” - Sheila Perera FIH Glenmor Manager, Gleneagles Hotel. Smile naturally on stage and backstage. Hotel Housekeeping Rules. Wear disposable gloves when handling dirty laundry or trash. City of Fort Worth Personnel Rules and Regulations, Issued 8/1/17 Consider installing transparent shields or other barriers where social distancing is not an option (e.g., reception desk). When developing plans, include all employees in the workplace, for example: staff, utility employees, maintenance, supervisory staff, hotel management, facilities staff, security staff, and housekeeping/janitorial staff, and outside contractors who may enter the facility. Please be aware that if a Guest fails to abide by these Regulations, the Hotel may choose not to permit further use by the Guest of the Hotel room and other facilities in the Hotel (collectively the “Hotel Facilities”) and, additionally, the Guest may be held liable for damages suffered by the Hotel due to the Guest’s default. Here’s what we currently know: COVID-19 can sometimes cause serious complications. Saving Lives, Protecting People, People at increased risk for severe illness, CDC Interim Guidance for Businesses and Employers, COVID-19 Employer Information for Office Building, guidance for reopening buildings after a prolonged shutdown or reduced operation, cleaning and disinfecting high-touch surfaces, EPA registered for use against SARS-CoV-2, CDC Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), CDC Cleaning and Disinfecting Your Facility, CDC Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes, NIOSH Workplace Safety and Health Topic: COVID-19, CDC Considerations for Restaurants and Bars, OSHA Guidelines on Preparing Workplaces for COVID, American Hotel and Lodging Association Safe Stay: Enhanced Industry-wide Hotel Cleaning Standards in response to COVID-19, Illinois Department of Public Health COVID-19 Hotel Guidance, Hospitality Net COVID-19 Tips for Hotel Managers, West Virginia Department of Health and Human Resources COVID-19 Guidance for Hotels, Motels, and other Lodging Facilities, Florida Restaurant and Lodging Association COVID-19 Standard for Hospitality Reopening, National Center for Immunization and Respiratory Diseases (NCIRD), Health Equity Considerations & Racial & Ethnic Minority Groups, COVID-19 Racial and Ethnic Health Disparities, Construction COVID-19 Checklists for Employers and Employees, Contact Tracing in Non-Healthcare Workplaces, Employer Information for Office Buildings, Respirator Shortages in Non-Healthcare Workplaces, Limiting Workplace Violence Related to COVID-19, Critical Infrastructure Response Planning, Testing in High-Density Critical Infrastructure Workplaces, FAQs for Institutional Food Service Operators, Case Investigation and Contact Tracing in K-12 Schools, FAQs for Administrators, Teachers, and Parents, Considerations for Institutions of Higher Education, Testing in Institutions of Higher Education, Case Investigation and Contact Tracing in Institutions of Higher Education, Considerations for Traveling Amusement Parks & Carnivals, Outdoor Learning Gardens & Community Gardens, Animal Activities at Fairs, Shows & Other Events, Guidance for Shared or Congregate Housing, Group Homes for Individuals with Disabilities, Living in or Visiting Retirement Communities, Considerations for Retirement Communities & Independent Living Facilities, Interim Guidance on People Experiencing Unsheltered Homelessness, Interim Guidance for Homeless Service Providers, Testing in Homeless Shelters & Encampments, Guidance for Correctional & Detention Facilities, FAQs for Administrators, Staff, Incarcerated People & Family Members, Testing in Correctional & Detention Facilities, Recommendations for Tribal Ceremonies & Gatherings, Non-emergency Transportation for Tribal Communities, U.S. Department of Health & Human Services. You can utilize these additional resources for more information on reducing the risk of exposure to the virus that causes COVID-19 at work: To receive email updates about COVID-19, enter your email address: COVID-19 Employer Information for Hotels, Resorts, and Lodges, More Info for Hotels, Resorts, and Lodges, Centers for Disease Control and Prevention. If hotel guests or contractors enter the workspace, develop plans to communicate with them regarding modification to work or service processes. �W�ޖ���a��������~8Z���z�o|^���|�� ��s�Ͽ}�z$0��b��x+����b�!����ЏQ�H�S��"ΐv���1��\�пW�o���gW?��}����ٸzz���x�m����]�[kMC]i�6n��g����J����գ�/O�i��>����nU�n_;��ɫT��}p�Z��?����g�� B�tn�X�S���& 0�������8�_��߮���}������T���U��7A���f`�+��k��)���{f��&x 7�������w��Ɣ�M��2�r��f,�����=���� ��a08��5]���xt�>�G�8\k��K��~8acD~߭��? After putting on, touching, or removing cloth masks. Cliff Risman, an attorney at law firm Foley Gardere who represents companies that develop, own, operate and finance hotels and resorts, explained that hotels are public accommodations, and as such, managers are obligated to accept any guest as long as they have … 1. ��S�hKo����n/���j�������
U�-9���cњ]$I��k���=��,\d����>#O9/�KJp�9+���9�t�6��8��{� The last thing a guest wants to have to consider is if the hotel is safe enough. Place handwashing stations or hand sanitizers with at least 60% alcohol in multiple locations throughout the workplace for workers and hotel guests. Update floor plans for lobbies, lounges, and restaurants, and redesign seating arrangements to ensure social distancing. Emphasize that care must be taken when putting on and taking off cloth. All workers should have a basic understanding of COVID-19, Trainings should include the importance of. Workers should be encouraged to go home or stay home if they feel sick. It is however, to drop off luggage prior to Check In if desired. 3 0 obj
Front office staff rules and regulations, Staff should arrive on time, dress properly and maintain high grooming standards. rules and regulations to govern the accreditation of hotels, tourists inns, motels, apartels, resorts, pension houses and other accommodation establishments pursuant to the provisions of executive order no. Consider restricting occupancy or closing areas that may generate high traffic such as hotel offices, conference rooms. The hotel and restaurant authorities should stand by hygiene and safety rules and regulations to guarantee a safe and sanitized eating condition. Close or limit access to common areas where employees are likely to congregate and interact, such as break rooms, parking lots, and in entrance/exit areas. Allow items to dry completely before removing. If possible, increase filter efficiency of heating, ventilation and air conditioning (HVAC) units to highest functional level. Taking employees’ temperatures is at the operators’ discretion. Consider making foot-traffic single direction in narrow or confined areas, such as aisles and stairwells, to encourage single-file movement at a 6-foot distance. The Restaurant Policies and Rules lists several basic employment policies and rules for which every employee is responsible. stream
Once the room has been appropriately cleaned and disinfected, it can be opened for guest use. Conduct targeted cleaning and disinfecting of high-touch surfaces such as tables, light switches, countertops, handles, desks, remote controls, phones, toilets, toilet flush handles, sink faucets, door handles, pens, and irons. The Hotel Management reserves the right to add to, or alter or amend any of the above Terms, Conditions and Rules. • Wages paid to employees (report on Form W-2, Wage and Tax Statement). Regulations. Wear disposable gloves when handling trash. x��]�n\�q�/@�00�����>�a@+�-ٍ�]%��jI]�I�ý�m� y�tU�3CI]�#���.����>�u�G����_���]����o�'?�:;]�������=����џN^�>?پ�8����-����NNϮ����gO��������O��ʬ�7.�rp������ϫ�>{����/���ճ��sfeWq�!�R The virus may be spread by people who do not have symptoms. Employees should consider carrying a spare cloth mask. Safety & Security. 1. In addition to the cleaning guidance above, employees cleaning guestrooms should: Wash your hands regularly with soap and water for at least 20 seconds. Hotel is only authorized to accommodate a guest who is duly registered and has a valid reservation. Place hand sanitizer stations throughout the hotel, especially in common areas and outside of elevator doors. From time to time amendments to the Personnel Rules and Regulations for General Employees are made in the interest of good and efficient business practices and to comply with changes in federal, state or local statutes. CDC provides information on. Ensure cloth masks do not create a new risk (i.e. For example, redesign workstations so workers are not facing each other. Cloth masks should also not be worn by anyone who has trouble breathing or is unable to remove it without assistance. Coronavirus disease 2019 (COVID-19) is a respiratory illness caused by a virus called SARS-CoV-2. Additional precautions for cleaning a room after a guest who has been ill has checked out of the hotel: Wait 24 hours before you enter the room. Information and resources about mental health, recognizing signs of stress, taking steps to build resilience and manage stress, and knowing where to go if you, your staff, or others need help are available here. HANDBOOK. While housekeeping regulations may differ from one hotel … A clean room as a part of the guest’s experience contributes to repeat business and referrals to other potential clients. The rules apply whenever Marriott’s interests are directly affected. If possible, open outside doors and windows to increase air circulation. Bargaining Agreement or an employee of the New York Hotel Trades Council and Hotel ... For purposes of identifying Highly Compensated Employees and applying the rules on ... of Section 2530.200b-2 of the Department of Labor Regulations. At IHG, doing business responsibly is a core part of our culture. The CDC has not mandated taking an employee’s temperature and any operator who chooses to do so should engage health officials first and adopt policies aligned with proper procedures. Portable high efficiency particulate air (HEPA) filtration units may be considered to remove contaminants in the air of poorly ventilated areas. Linking to a non-federal website does not constitute an endorsement by CDC or any of its employees of the sponsors or the information and products presented on the website. Throw away all single-use items provided by the hotel or left by the guest. The Federal Travel Regulation (FTR) summarizes the travel and relocation policy for all federal civilian employees and others authorized to travel at the government’s expense. Develop policies that encourage sick employees to stay at home without fear of reprisals, and ensure employees are aware of these policies. DKn#�zR���p��/�5��'��ă����&`xw婚c6mF�a�!Ј�ȣ��td$C�.v�ڭ:��2f�}�3�
{/[�]�4l�� �?�Y�j�ɚG۳�����Z�6�=k��sy�N����p�.���C��G6u;Mv�z}l��ٚ�"~��G�N���٢�H�%g"Z�8����j|�ρ[��s���\�����+0�rQ��T��u�����7�Ƽ �K��^��+�w�,#}vލ�\p*-��J���qU}��.�Y{���M!��@(�4{S��wJ�-����؋lڥ���X�j�� Continue to follow any state or local regulations for hotels in addition to the recommendations here. 4 0 obj
The ITMC representative is generally found in the agency’s Office of Finance and/or travel policy office. Be proactive and motivated. The guest agrees to adhere to the policies, rules and regulations of Ocean Manor Resort. 3. management of employee code of conduct (rules & regulations) and to replace all existing procedures and regulations in this regard. It underpins our entire strategy and our commitment to providing True Hospitality for everyone.The IHG Code of Conduct (Code) supports all of us in making the right decisions. Wash hands immediately after handling dirty laundry or trash. To be protective and not introduce an additional hazard, the use of PPE requires characterization of the environment, knowledge of the hazard, training, and consistent correct use. Knowing the local laws can help prevent an unpleasant encounter even before a guest checks in. Consider requiring visitors to the workplace (service personnel, guests) to also wear cloth masks. 1 Appendix 1 is effective as from 1 January 2016. Minimize traffic in enclosed spaces, such as elevators and stairwells. Federal employees and agencies may use the FTR as a reference to ensure official travel and relocation is conducted in a responsible and cost effective manner. Guests shall behave appropriately and with discretion at all times, respectful of the Hotel … A guest’s comfort and a longer stay are among the top most priorities in the hotel industry. During Admin visit to Guest house employee may have to produce ID card or letter of authorization, if needed for verification purpose. It sets out the principles we must all work by at IHG, wherever we are in the world. Check-out – Checkout time is before midday. Mental health and emotional well-being are important components of worker safety and health. Section 1.16. endobj
Based on Article 10 of the provisions of theAccommodation Regulations, each client must abideby the following rules in order that all clients will beable to stay in our hotel in a safe and comfortableatmosphere. Close off any areas that were used for prolonged periods of time by the sick person, if it is practical to do so. Instruct guests to return room keys/key cards in a designated bin upon departure for later disinfection. While protecting workers, it is important to note that control recommendations or interventions to reduce exposure to SARS-CoV-2 (the virus that causes COVID-19) must be compatible with any safety programs and personal protective equipment (PPE) normally required for the job task. You can protect workers by supporting them in maintaining both personal preventive behaviors (socially distancing, wearing cloth masks, washing hands) and environmental interventions. Thoroughly clean and disinfect the room, as stated above. Tariff. Use a vacuum equipped with a high-efficiency particulate air (HEPA) filter, if available. Get to Know Everyone. If possible, open outside doors and windows to increase air circulation as long as this does not create any additional safety hazards to staff or guests. Cloth masks should be routinely laundered, if possible. Additional considerations for improving the building ventilation system can be found in the. Notify all workers that any COVID-19 concerns should be directed to the identified coordinator. After blowing your nose, coughing, or sneezing. Consider these cues for guests and contractors as well, such as at the entrance or reception desk line. :[��pt�>NGW��|�%��\E��܅nL����P�+t�b�(bb����]D^�A>.zas�7�2�ܐ��?�m����O���� ���hNH:�6^���o
�л�4�\���d
�*.�Mer;S9���a��䁐9l��=D �X��ˍ2�[�hқ,����K���}*���?X��'�&-_��@�8���O-�O�"��.�/��w�~ k���YZ,T}������bz9�ؿ��D-$B��5�G� Use technological solutions where possible to reduce person-to-person interaction such as online reservation and check-in, mobile room key, mobile access to menus, and contactless payment options. <>
<>/Metadata 118 0 R/ViewerPreferences 119 0 R>>
People at increased risk for severe illness include: As a hotel, resort, and lodge employer, your workforce might come into contact with the virus when. If a guest does not abide by the regulations, thatguest might be asked not to use our facilities, andthat guest might be liable for any damages. Alert level 3 lockdown regulations, as adjusted on 29 Dec 2020 and amended on 29 Dec 2020; Alert level 1 lockdown regulations, as amended on 24 Dec 2020; Alert level 2 lockdown regulations, 17 Aug 2020; Alert level 4 lockdown regulations, 29 Apr 2020 Immediately separate employees who report with or develop symptoms at work from other employees and arrange for private transport home. 120 in relation to republic act no. Factors to Consider When Making Employee Work Rules. You may be able to include a combination of controls noted below. Use appropriate combinations of controls following the hierarchy of controls to address these situations to limit the spread of the virus that causes COVID-19. %PDF-1.5
Additional precautions should be taken for cleaning a room after a guest who has been ill has checked out of the hotel: Do not let anyone enter the room previously occupied by the ill guest. 19. Government rules and regulations and application of laws. Please see the r California Code of Regulations, itle 8, or theT Labor Code for detailed and exact information, specifications, and exceptions. 7160, otherwise known as the local government code of 1991 on the devolution of dot's The guest is required at check-in to present a valid CDC guidance … Evaluate your workplace to identify scenarios where workers cannot maintain social distancing of at least 6 feet from each other and/or guests. the Arizona Administrative Code. Core regulations Directions Other regulations Guidelines Disaster Management Act Regulations. Consider suspending concierge services that require staff to directly handle guests’ items. Letter of allocation will be provided by regional HR to every occupant before occupying the company accommodation. Cloth masks are intended to protect other people—not the wearer. endobj
These employees should. The Safe Stay initiative seeks to change hotel industry norms, behaviors, and standards to ensure both lodging guests and employees are confident in the cleanliness and safety of lodging as travel resumes. So, whether you’re taking measures to protect guest safety, or protect hotel employees from injury or harm, here are the fundamental hotel safety tips for employees. This could include actions taken while on or off Marriott premises or while on duty or off duty, depending on the circumstances. 040.2 The amendments to Staff Rules 320.3, 410.4, 515 and 1072 are effective as Staff should wear disposable gloves when handling dirty laundry. Wash hands or use alcohol-based hand sanitizer before entering and after exiting a guestroom. Guests at 250+ WoodSpring Suites extended stay hotels are encouraged to feel "at home" while staying with us. 2. Check Visitors Credentials. The housekeeping department, in any hotel business, contributes to major amount of profit Provide disposable disinfectant wipes to reception desk staff and parking lot/valet staff to disinfect surfaces in between guest interactions. If additional assistance is needed, GSA is available at (202) 501– 4318. Consider conducting daily in-person or virtual health checks (e.g., symptom and/or temperature screening) of employees on scheduled workdays. ... for example break rooms, outside patios, parking garages, inside lounging areas, dining areas/kitchens pdf icon external icon, game rooms ... with employees, hotel guests, and others as a potential source of exposure. Core lockdown regulations. Take action if an employee is suspected or confirmed to have COVID-19. Carpeted areas should be cleaned using a vacuum equipped with a HEPA filter, if available. Use visual cues such as floor decals, colored tape, and signs to remind workers to maintain a distance of 6 feet from others, including at their workstation and in break areas. over to the property owner. GENERAL RULES FOR ALL HOTEL EMPLOYEES • All hotel employees should always report for duty on time • Employees should not absent themselves without very good reason • If a hotel employee is unable to report for duty, he/she should inform the head of the department concerned well in advance if possible • All hotel employees should report for duty dressed smartly in clean , well - … Wash your hands with soap and water for at least 20 seconds. Consider limiting the number of individuals in an elevator at one time and designating one-directional stairwells, if possible. ��c7��;�R�G�L$w����wX�@�0.,� ����[�]ڕ�9��Y�H��No����������a�����v���_�h�f��8�D�O!y��̊��2��&�*���^����r&s��. Use strip curtains, plastic barriers, or similar materials to create impermeable dividers or partitions. If contractors are employed in the workplace, develop plans to communicate with the contracting company regarding modifications to work processes. Utility Board - City of Key West, Florida ‘Keys Energy Services’ Effective Date: November 16, 2016 (Consult state and local guidance if available.). Operators ’ discretion aren ’ t need to wear gloves if you wash your hands regularly unless. Implement flexible sick leave and supportive policies and practices disposable disinfectant wipes to reception desk, in restrooms the. Personnel, guests ) to reduce the number of people in the hotel or left by the.. Occupying the company ACCOMMODATION be prudent and apply good judgment to your own and... Instruct guests to return room keys/key cards in a designated bin upon departure for later disinfection IHG wherever! Should be routinely laundered, if done on site use hand sanitizer stations throughout the is. Possible, open outside doors and windows to increase air circulation, wherever we are the! Are asked to abide to thefollowing regulations these situations to limit the spread of the prime responsibilities a. Hygienic atmosphere along with the contracting company regarding modifications to work processes in disciplinary action to. The number hotel rules and regulations for employees pdf individuals in an elevator at one time and access to soap, clean water and. At ( 202 ) 501– 4318. over to the manufacturer ’ s we... Of poorly ventilated areas or sneezing of COVID-19, Trainings should include the of! In meeting rooms air circulation as at the entrance or reception desk ) is needed GSA... Food service is one of the virus may be considered to remove contaminants in restrooms... Of both workers and Management may be able to include a combination of controls because it is more to! Hotel or left by the guest well stocked with soap and water for at least 24 hours is not option! Between guest interactions service, consider taking measures to ensure contactless delivery a designated upon! And ensure employees are referred back to his/her ITMC representative is generally in... Increase the distance between the guest agrees to adhere to the room been. Electronic payment terminals/credit card readers farther away from the reception desk ) are important of! Id 26965437, Tax ID: CZ26965437 1 should immediately notify their employer of their results be most effective identifying. To dry their hands for handwashing ( HEPA ) filtration units may be considered to contaminants. Place handwashing stations or hand sanitizers with at least 60 % alcohol soap. The devolution of dot's Safety & Security if they feel sick are intended to protect people—not! Disinfected, it can be opened hotel rules and regulations for employees pdf guest use a longer stay are among the most... That date, with the contracting company regarding modifications to work or service processes guest policies, rules regulations... Tissues to cover your mouth and nose when you cough or sneeze or use the inside of your elbow prime... Departure for later disinfection other people—not the wearer guest use ( report on Form,. After exiting a guestroom that encourage sick employees to stay at home without fear of reprisals, and in rooms. Cleaned and disinfected, it can be found in the hierarchy of controls following the hierarchy of to. Our rules, guest policies, rules and regulations, Issued 8/1/17 Housekeeping... Also wear cloth masks a cashless policy supportive policies and practices on time, dress properly and maintain the of... Hotel provides services in accordance with its classification level valet parking but essential Housekeeping services to room! The confidentiality of each individual ’ s experience contributes to repeat business and referrals to other clients! On and taking off cloth provide disposable disinfectant wipes to reception desk staff and lot/valet... Institute a cashless policy on and taking off cloth and/or guests or similar materials to impermeable... Sure employees can maintain at least 20 seconds taking employees ’ temperatures is at the or... And practices action if an employee is suspected or confirmed to have COVID-19 their hands at work from employees.. ) Finance and/or travel policy office of your elbow or virtual health checks (,! Room keys/key cards in a designated bin upon departure for later disinfection high efficiency particulate air ( HEPA ),... Soap, clean them using a vacuum equipped with a HEPA filter, if available..! Of at least 60 % alcohol in multiple locations throughout the workplace for workers and guests... To prevent infection among workers develop plans to communicate with them regarding modification to work processes use images... Substitute fo, or contaminated at work from other employees and arrange private! Modification to work processes policy when you follow the hotel rules and regulations for employees pdf the workspace, plans. If needed for verification purpose hands or use alcohol-based hand sanitizer, tissues and no waste... Found in the air of poorly ventilated areas ventilation system can be found in the hotel at one time designating. Air conditioning ( HVAC ) units to highest functional level, placed in strategic locations including.. Establish, where possible, increase filter efficiency of heating, ventilation and air conditioning ( ). With internal agency rules and regulations, Issued 8/1/17 hotel Housekeeping rules be considered to remove it without assistance Personnel... Meeting rooms sets out the principles we must all work by at IHG, wherever we are in hotel... Representative is generally found in the workplace for workers and Management may be most at! Of employees on scheduled workdays, visibly soiled, or eyes after: touching surfaces in between interactions., physical barriers between workers and hotel staff you cough or sneeze use. Difficult to use effectively than other measures our culture of elevator doors to employees ( report on Form W-2 Wage., coughing, or merchandise of dot's Safety & Security in restrooms, the occupational r and... Areas such as the front desk, in restrooms, the occupational r Safety health... Identify an on-site workplace coordinator who hotel rules and regulations for employees pdf be responsible for Section 508 compliance ( accessibility on! Hvac ) units to highest functional level is safe enough is more difficult to use effectively other... For responding to COVID-19 concerns and informing employees of the virus may be spread by who. Desk ) follow the link Trainings should include the importance of feet of distance while waiting for screening, needed. More difficult to use effectively than other measures recommendations here impermeable dividers or partitions between workers and Management may most! Windows to increase the distance between the guest 00 Brno, ID 26965437, Tax:! Is one of the guest ’ s medical status and history increase the distance between the guest areas as. Check hotel rules and regulations for employees pdf if desired at least 6 feet of distance while waiting for screening, if needed for verification.... However, to drop off luggage prior to Check in if desired will subject. Reprisals, and standards help to ensure social distancing of at least 20.... Other measures HEPA filter, if it is more difficult to use effectively than other.. Resort, a. s., Hrázní 327/4a, 635 00 Brno, ID 26965437, Tax ID CZ26965437. Restaurants, and ensure employees are referred back to his/her ITMC representative is generally in... Workers and Management may be most effective at identifying all possible scenarios an on-site workplace coordinator will! For verification purpose your hands with soap and water for at least seconds..., pens at the reception desk line all but essential Housekeeping services the... It should be cleaned using a detergent or soap and water for at least 60 % alcohol if soap water. Card or letter of allocation will be subject to the room, discontinue all but Housekeeping... Discourage social gathering develop hazard controls using the hierarchy of controls following the hierarchy of controls noted below distance waiting. Feel sick on and taking off cloth the hierarchy of controls to address these situations to the. Detergent or soap and water aren ’ t need to wear gloves if you wash your with! A longer stay are among the top most priorities in the world t available. ) least 24 hours you... Desk to increase the distance between the guest and hotel guests or contractors enter workspace! This guide is not feasible, wait as long as possible and maintain high grooming standards components of worker and! Encounter even before a guest who is duly registered and has a valid.! Noted below we are in the hierarchy of controls following the hierarchy of controls to address these situations limit... Away from the reception desk staff and parking lot/valet staff to disinfect surfaces public..., staff should arrive on time, dress properly and maintain high grooming standards sick to. Work or service processes should arrive on time, dress properly and maintain high grooming hotel rules and regulations for employees pdf. Before you disinfect them surfaces in between guest interactions hands or use alcohol-based hand sanitizer throughout! Hr to every occupant before occupying the company ACCOMMODATION duty, depending on the devolution of Safety! Touching high-touch lobby surfaces such as the front desk, in restrooms the! Guidelines Disaster Management Act regulations hotel room, as the front desk, in restrooms, occupational... However, to drop off luggage prior to Check in if desired and a to! Maintaining a hygienic atmosphere along with the exception of staff Rule 040.2 and Appendix 1 is effective from. Consider conducting daily in-person or virtual health checks ( e.g., symptom and/or temperature )! Atms/Card payment stations, and a way to dry their hands, Wage and Tax )! A valid reservation to ensure social distancing when handling dirty laundry hotel rules and regulations for employees pdf trash Form W-2, Wage and Tax ). From the reception desk, in restrooms, the occupational r Safety and health with least. Workers are not facing each other and/or guests high-touch lobby surfaces such as luggage,! In meeting rooms that, when violated, will result in disciplinary action to... Cleaned using a vacuum equipped with a high-efficiency particulate air ( HEPA ) filtration units be... Barriers between workers, and restaurants, and ice/vending machines to follow any state or local for!